LOGIN   |   REGISTER

Please choose a question category:

  1. General Questions
  2. Placing a message
  3. Further Help – with my Message
  4. Payments/PayPal
  5. Viewing messages
  6. Amending messages
  7. Cancelling messages
  8. Invitation to place a comment prior to going live
  9. Comments on message
  10. Your Account
  11. Technical Help
  12. General Help
  13. Terms & Conditions
Q. How can I cancel my message?
A. If you placed the message, then through the ‘My account’ section of the website you will be able to cancel/delete all messages.
 
Q. If I cancel my message will I receive a refund?
A. A refund will be paid if you cancel your message within 7 days of your order being submitted, if the message has not been Active during this time. Please note any 'Active' messages that are cancelled will be still be liable for fees.

Refunds will be processed within 48 hours of cancellation.
 
Terms & Conditions  |  Leave your feedback  |  Contact Us  |  All material copyright www.surpriseme.co.uk