In some cases the colours or image my change slightly as the site adapts your picture to fit the space.
If you are not happy with this change please try and use another picture, or contact us for some more technical help
Q.
The site is acting weird! What’s happening?
A.
Sometimes the site or the server software are updated, in these cases it may be worth leaving it for a few minutes and then you can continue using the website.
If the problem continues please contact us by clicking here.
Q.
I can not Login!
A.
The easiest way to test for a fault is to have your password resent to you.
You can obtain this by clicking on ‘Login’ and it will ask you the question ‘Forgotten your password?’ Just follow the link and it will take you through the procedure to have your password sent to your email address.
Once you have your new password, try logging in again, you can then change your password in the ‘My details’ section of ‘My account’.
If the problem continues please contact us by clicking here.
Q.
I can not access My Account!
A.
If you were already on the site prior to trying 'My account'
it may be that your time on the site has expired, by exceeding the safety limits set on the site, to reset it you will need to Logout and then Login again.
